FAQ | Hardware Online

我可以在我的常见问题解答中插入图像、视频或 gif 吗？

是的。要添加媒体，请按以下步骤操作： 1。输入应用程序的设置 2。点击“管理常见问题”按钮 3。选择您要添加媒体的问题 4。编辑答案时，点击相机、视频或 GIF 图标 5。从您的媒体库中添加媒体。
如何添加新的问题和答案？

要添加新的常见问题解答，请按以下步骤操作： 1。点击“管理常见问题”按钮 2。在您网站的仪表板中，您可以添加、编辑和管理您的所有问题和答案 3。每个问题和答案都应添加到一个类别中 4。保存并发布。
How do I register?

Go to https://www.hardwareonline.com.sg/signup.aspx , fill in the required information and click “CONFIRM”. If you encounter any problem with registration, please call 6858 8668 during office hours.
Do I need to register first before any purchase?

If you order online, you will need to register with our website and log in with your password before placing an order with us. In the event that you are unable to register or log in to our website, you can contact us at 6858 8668 during office hours, or email us your order at enquiry@hardwareonline.com.sg so that our Customer Service can elp you with your purchase.
How do I search for an item and shop online at www.hardwareonline.com.sg?

There are 6 easy ways to find an item on our website. Search through ALL CATEGORIES on Home Page Menu Bar Search through ALL BRANDS on Home Page Menu Bar Search through PRODUCT BY CATEGORY on Home Page Search through PRODUCT BY BRAND on Home Page Search through FEATURED PRODUCTS on Home Page Search through using the Search tab on the Header of any Page If you would like to talk to our Customer Service when you are searching an item, call 6858 8668 on any weekday during office hours.
I cannot find an item on your website, what should I do?

If you cannot find any item on our website, you can call our Hotline: 6858 8668 (office hours) or email us at enquiry@hardwareonline.com.sg.
Is the listed product price fixed? Can you provide us with a quotation if my company wants to buy in large quantities?

Yes, our listed price is fixed as shown on the website. However we do provide bulk prices if you order a large quantity of any product from us. Call 6858 8668 or email us at enquiry@hardwareonline.com.sg.
什么是常见问题解答部分？

常见问题解答部分可用于快速回答有关您或您的业务的常见问题，例如“您的送货地址是哪里？”、“您的营业时间是几点？”或“我如何预订服务？” 这是帮助人们浏览您的网站的好方法，甚至可以提升您网站的 SEO。
Will my order be visible on another computer or mobile device?

Yes, all saved orders will be available as long as you login to your account from another device.
Can I cancel my order?

Yes, you may cancel your order by calling us at 6858 8668 during our operating hours at least 48 hours before the original delivery date to notify us. Note that all custom-made items within your order cannot be cancelled. A cancellation fee will be imposed, depending on the nature of the product ordered. We reserve the right to decide the amount of any cancellation fee.